Elected to have a lube, oil, and filter change along with several other maintenance items. Kendall did exactly what I asked of them with very good results. The car was checked in and serviced faster than expected. My expectations are always exceeded!
I purchased a 2023 Honda CRV and have nothing but good things to saw about my experience with the Honda Staff.
fast and courtesy service. Pleasant waiting room and even a cafateria if you have to wait
I was very pleased with the professionalism and expertise exhibited by the staff at Kendall Honda? especially Lee and Joe. Both made the buying experience enjoyable and pleasant.
The customer service representative was helpful and efficient. Work was done well and on time.
David Sanchez provided excellent service explaining what was needed on my car and helped me plan the best way to address the various items. He is a key reason I choose to have my cars serviced at Kendall. The work was done on schedule.
I moved to Eugene OR four years ago and have taken my Honda Element there for all routine services. I have always been very satisfied with the work they have done on my car. They have always been very efficient, polite, and always answer all of my questions!
Diagnostic of transmission issue. The service agent, Ian, was extremely friendly and explained the situation and cost clearly. The amount quoted is what was charged. Excellent customer service.
I went into Kendall Honda to buy an VW Alltrack. Derek Ruiz at Kendall Ford in Bend was extremely helpful and instrumental in helping me find what i wanted and provided me with information regarding the details of my vehicle. The salesman Ryan Thill was most helpful and accomodating in showing me the vehicle and a pleasure to work with. Daniel Cagle was outstanding in helping me get what I thought was an incredible deal. He was respectful and polite and went out of his way to answer any questions or concerns I might have. This was a first rate ...
Best dealership I have ever used for new car purchase and service.
Very comfortable and efficient buying experience. Our salesman was thoughtful and knowledgeable and showed us what we were looking for, with a congenial manner. We have been very impressed with the whole experience at Kendall.
Kendall Honda quickly diagnosed the situation. They were courteous and helpful throughout.
My car?s battery light kept coming on randomly, so I knew there was an issue. The first time it ended up being the alternator. They did everything they could to get me the best deal they could, and also gave me a vehicle to drive while I was out of one. Upon Picking my vehicle up the check battery lights were still having issues ever so often. So I thought it was a dead battery maybe. I went to pick up a new battery, and was told it wasn?t that. So I ended up having to leave my ...
Great service from Alycia and Daniel as well as from the finance dept.
As usual, we got great service. Polite staff, nice facilities, and all work well done! Thanks!
Easy process. No BS. Great salesman and finance guy. Definitely buy from them again
My wrench light had just come on my dash so we decided to get the Honda CRV into to Kendall despite being Saturday and knowing we?d probably have a long wait time . Miracle of all miracles, we drove in, went inside and got waited on and immediately got our Honda in for servicing. They checked all the regular maintenance items, fixed a chronic leaking tire and rotated the tires as well, and were done pretty quickly in my book. Everyone answered our questions , paid our bill and left to go get our free car wash. Friendly staffing and very ...
Taking my Acura to have it serviced was awesome. No wait and it only took an hour. They even rotated my tires.
Buying experience was good. Friendly sales person.
Very pleased with my purchase at Kendall Acura!!! The saleswomen was wonderful!! No pressure, very kind, helpful and patient!! And of corse My car is amazing to drive!!?
Service was quick and thorough. They reviewed all the areas they checked and answered all my questions clearly.
Being a customer for many years,I continue to be satisfied having my two cars serviced by Kendall Honda.By the way,both of our cars were purchased from Kendall Honda.
I recently purchased a RaV4 from Kendall Honda. My overall experience was good but once we got to the financial part it really slowed down. The sales portion probably took an hour or so, including test drive. Our salesperson Alice was very professional and treated like we were important and she was focused on meeting my needs. Once we got in the financial part it was an hour to an hour and a half to finalize my purchase. Overall it was good, but very long.
It was wonderful and I wouldn't change a thing! Good job, Shayla Spoerl, and Robert Baker!!!!
Great service, employees went for transmission oil change, they found a nail on one of the tires, asked me to come back and fixed free of charge, also free car wash.
Another excellent service experience with David Sanchez at Kendall Acura. He is thorough and courteous. All was as promised and quick turnaround time too.
The staff, from reserving a time, check-in, to checking-out. were like a clock-work accuracy. I knew what they would be doing, and the cost. It was ready to roll in a swift time frame. AND, one mechanic spotted my need to replace windshield wipers (YES, I knew I should), and I authorized that. I paid for all of it as they replaced the wipers. I trust this dealership with the best CRV I have ever owned (I am getting 35 MPG on the highway!!!
Kendall honda always take good, professional car of my vehicle.
Always very good. Kendall Acura is a very honest car service.
Excellent service shop. Work done on time and for the quoted price. Great service advisor.
Excellent! I trust them completely! Courteous, knowledgeable,
Great. Fast, friendly and professional service. I always use this dealership. I have never had a bad experience.
Sasha is an excellent salesman. On a scale of ten, I give him a fifteen. He was polite, helpful, friendly, and easy to work with.
Was greeted quickly and friendly and car was serviced well.
Repair and service were performed on schedule. Customer communication was excellent.
I took my 2019 MDX to another dealership with complaints pertaining to the transmission. They told me they could erase the car's driving memory to see if that fixed the problem - which I chose not to do. Then, I took the car to Kendall Acura and they performed updates and the car is ABSOLUTELY good as new!! To say that I am happy or pleased is an understatement. THANK YOU!!
Took awhile to get in the car that I wanted but that was not the dealers fault just supply chain issues. But I did get the the exact car I wanted! I'm very satisfied with how I was treated by Marcus my salesperson and Joe in finance. Thanks!
Excellent work. A more expensive than most but the service is first rate.
Had a very nice waiting area for me to relax while I waited for my car to get serviced.
Very professional, yet personable. Attentive, prompt and efficient staff. I requested an order of a vehicle that is very difficult to get and after making the same request with multiple other dealers that could not help me, THIS dealer made it happen. Because I live in a different state than the dealer, I expected some issues, but they were wonderfully helpful and promptly addressed anything that came up. They even picked me up at the airport when the car was ready to pickup. I am very impressed with Kendall Honda and would highly recommend them.
Love my car it?s perfect I can drive my grandchildren all over. I am so happy I found this car.
Got service on our Honda Accord. Good service and follow thru.
Kendall Acura of Eugene was great! Had some issues with paint around the windshields of our 2016 Acura ILX. We learned of an extended warranty related to paint defects for our vehicle. Went to Kendall Acura of Eugene and spoke with David (Service Advisor), who was very helpful. He was able to confirm our car qualified for the warranty and immediately scheduled the service. We were provided a great loaner car while our vehicle was in the shop. Our car looks amazing! Thank you David and Kendall Acura of Eugene.
Words cannot describe how happy we are with the outstanding customer service and customer experience received from our sales person Kris Evans. He exceeded our expectations as a sales expert on our new Honda Ridgeline and all around professional, friendly guy. We canceled a previous contract with another dealership to conduct business with Kris and Kendall Honda due to the value and respect they showed us.
Very friendly front desk lady and service manager. Repairs completed in a timely fashion.
Very friendly sales staff!! Great to work with!! Highly recommend for a quick and easy transaction.
I needed an oil change, cabin filter change, and windshield inserts changed. They did this in a timely manner. Next time in I will have some fluids changed out to keep with my needed maintenance. Thanks for your service.
My husband and I were looking to upgrade our car. We weren’t sure of what we wanted and Kris Evans and Marcus began to ask us the right questions they were on the hunt. They were very professional, pleasant and relaxed. We were not pressured at all. They found the perfect car and we are very satisfied. They made the experience very enjoyable. Thank you. Gordon and Wanda Hafdahl
Pleasant experience, as always. The service was explained before and after and all questions were answered.
They were very helpful and professional. Fair and honest.
Great service.. Finished on time and very professional.
Service advisors super informative and helpful. Service was complete and thorough.
Excellent experience purchasing a new vehicle. Salesman Mark Weller was very helpful.
Excellent service, helpful staff. We brought in our Honda CRV for a routine oil change and systems check.
I took advantage of Kendall's express oil change service, as included with the purchase of my (used) CR-v. I managed to get there at the end of a busy period, so the sign-in process was a bit slow, and not obvious for a first-time visitor. If you pull up to the stop sign, someone should approach to get you started. When nobody came up in the first couple of minutes, I went inside to find help--just long enough for another customer to pull in ahead of me. Service was reasonably quick, and was done at no charge, per the ...
I came to the Service Department on a Saturday morning and Shayla immediately welcomed me and located my vehicle. She quickly checked with the parts department and determined it was in stock. She told me the price for the part and labor, and it was a fair value. I felt my car should have come standard with a front license plate bracket and Kayla said she would express my feelings to her manager and she?d follow up with me by calling me back after she spoke with him. I understood he wasn?t in the office at the moment ...
Rob at Kendall was really helpful when both of our Hondas needed repairs in a 3 day period.
I love Kendall Honda!! I recently just purchased a Honda CRV and could not be more pleased with my vehicle or my service! I worked with Alice, and Marcus. They were there with me every step of the way, answered my many questions, and made the car buying process a breeze. I have worked with other dealerships in town, and Kendall Honda gave me a great deal, and a more than fair price. They researched to find me the lowest interest rate, and the BEST part? I know that if I needed something after buying the car, they would be ...
Kendall Honda is excellent for it's quality of repair, customer care, and service. They offer rides to and from one's home, They are prompt in letting you know if they find additional things that need repair once they get under the hood. Their pricing is very competitive and I like that they know my vehicle and will stand behind their work. I bought my Honda Pilot there and like that it has been maintained in excellent condition. My daughter bought her new CRVSUV at Kendall Honda too and loves it.
Everything was great from scheduling the appointment until it was finished.
They have always been helpful. They also check to see if there have been any recalls you don?t know about.
Great staff, prompt, friendly and accommodating. Thanks again!
Everyone was very kind and explained everything was very helpful
Salesperson, Paul, was great to work with in buying our new car.
I appreciate being able to get a lube and oil change without an appointment along with a safety and condition check. All was completed in a timely fashion while I waited in a comfortable location. Communication was excellent via text messages and human contact. The visit was well documented for my file on the car.
Excellent service, and I like the detailed invoice.
Salesman Mark was attentive and true to his word. Dealership lax on Covid safety with half a dozen customers not wearing masks in public indoor spaces as did several employees from time to time.Would be 5 star but for this. If you have health issues this could be a problem.
Records will identify the service representative that waited on me, excellent and well trained at her job. difficult to believe any customer won't be impressed and satisfied with her job performance....a keeper
had a very good experience with madison lane she stay in contact with me via email and ended up suggesting the perfect car for my needs. she and btycen hill got me into my new car and i am very pleased. thank you both for all your help.
Efficient, friendly staff. Good communication They even washed my inside windshield
Maintenance did not take much time at all. Staff was very helpful.
I bought my 2022 CR-V on January 14th and was VERY pleased with the service!! I actually talked with 3 salesmen: Dorman, the first person I saw and spoke with (he's AWESOME) the first time I went to Kendall. We talked like we had known each other for years, there was no pressure or car salesman 'jargon', just one on one conversation about what I wanted and was looking for. Bricen, who I talked to on the phone when Dorman wasn't there, he let me know the vehicle I was looking for had arrived. And Alice, who was available when ...
Super people. Great coffee shop. Done really fast. I?ll never go anywhere else.
I recently bought my new car from Kendall and was not happy due to one sales manager who was arrogant and belittling, and who laughed at me. When I came back everyone there knew who I was and what happened and the scene he caused and the embarrassment he caused me. I had to threaten him of calling the police due to his actions. This should not be ignored. Then Gary Newport (general manager), Trevor Foster (sales manager)(*not to be confused with Trevor "Smith" who degraded me in front of others) and Jacob Hunter & Dennis McKenna (...
Dorman was my salesman last Saturday, It was great meeting him! He was so fun to talk with and was very knowledgeable and helpful with the car. I had a friend purchase a new Honda from Kendall a few weeks earlier and she had a wonderful experience with them as well.
Johnny Garcia and the whole staff of Kendall Honda is very helpful and pleasant to dealt with, they make the vehicle buying experience more fun.
Very satisfied and have been comming to Kendall for many years...
My experiences with Kendall Acura have always been exceptional. I would not choose any other dealership. I can add that praise for the Kendall body shop as well, which I have utilized on three separate occasions. Mike and his fellow employees have always been incredibly good to me, as much friends as they are noteworthy and exacting (very high standards) professionals. As for the dealership, Ian Jarvis is more than superb, and the service professionals, David and more recently Francisco, are beyond expectation. I can't thank anyone I have worked with at Kendal enough.
Alice is was wonderful so helpful. I would recommend her to anyone who is looking for a car. Thank you Alice.
They were able to get the car in quick and had the issue figured out and repaired by the end of the day.
We had a very pleasant experience with Joe and Briceson at Kendall Honda, in addition to the wonderful Bob Ross financing man! They were very respectful and helpful, not in any way pushy or seeming to have a hidden agenda. The price of the car was below KBB and financing was very fair.
Kendal Honda was very professional when I came in and purchased my 2022 Honda Civic hatchback. They made me feel welcome, and most importantly they didn’t take it vantage of the fact that I was a first time new car purchase sir like most other dealerships would have done and I respect and honor that very much. And I give thanks to the car sells man Doorman who help me find the car and who helped make the deal with me. Thank you Kendal Honda, you rock!
Worked with Joe Gunderson to trade in my CR-V for a 2022 Civic. It was my second time working with him in a few months and each time he was proactive, patient, and knowledgeable. Great experience.
I bought a 2022 HR-V on the 24th. Thank you Tommy Linn for being my salesman! I appreciated your kindness, honesty & patience.. That means alot. Also thank you to Chris for filling in when you were out sick. Chris helped me with the interior lights & radio questions I had. Again so patient & nice. Also kudos to Jordan in finance for explaining everything to me & printing me copies for my file. You 3 young men all deserve 5 stars! Believe me kindness & honesty go along ways.
Thank you Kris Evans for making our recent Honda CRV purchase fast and easy. He answered all our questions and concerns and was attentive and kind. Eduardo and Maria
Thank you, Kris Evans and the entire Kendall Honda staff for an outstanding new 2021 Honda Passport Elite vehicle purchase experience!
Thank you, Kris Evans, for making my new car purchase easy and pleasant. I’m grateful to have found someone with integrity to do my business with. Judy
The car is running beautifully after repairs. I have no complaints.
Amazing. Easy to work with. We were in and out within 3 hours from start to finish
I was happy with the result of the fuel pump repair due to recall
Needed fuel pump replaced because of a recall. Work done efficiently and rapidly.
I for oil change and regular inspection. Treated very well and work was done in a timely manner.
Good service at site. Received incorrect repair quote over the phone but repairs are always perfect at Kendall Honda.
It was a good job on my servicing, and Nicole was very helpful. She explained everything very well to me, and answered my questions. I have purchased several cars from Kendall and had all them serviced there. I am a happy customer.
Was greeted by Brycen Hill, the salesman and he was able to show me a 2021 CR-V Hybrid that I was interested in. He was able to explain the options the car had and that there were two available. Very attentive and polite. We soon had a good rapport and I asked him how much of this I could do online to get the transaction going. I was able to send information from home and came back the next day to continue the deal. Very happy with the financial manager Jordan Rubenstein. He explained the many options available to me and ...
Quick, efficient and helpful. Painless buying experience
it was fast, and gave us the information I needed to use the devices I had nice young people!!! Went beyond what was expected!
They were very helpful in resolving a problem with my vehicle!
Amanda is hands down the best Service Representative I?ve been assisted by. She?s courteous and knowledgeable about the repairs and takes the time to explain them. She?s also great at keeping me updated on status of repairs and helping to reach my courtesy pickup contact.
My Salesman, Andrew, was great. He was really good about following up with me when we were negotiating price.